Ever since PAR developed their first (point of sale) restaurant POS system more than 30 years ago, it has helped to revolutionize the restaurant business. Restaurant POS technology is pretty incredible. It shapes the way you dine and the way you order food and is designed to give the best possible customer service.
Mobile point of sale systems
The main reason for employing mobile technology is because people are utilizing mobile devices. Mobile POS devices increase efficiency and generate more sales as a consequence. This rapid technology advance started in the year 2000 and the introduction of restaurant apps and cloud-based services have changed the industry.
Cutting down costs
All businesses are focused on cutting the cost of doing business. POS systems offer start-up restaurants a significant financial boost, as the mobile devices and cloud-based systems mean you won’t have to purchase expensive hardware like servers, computers and workstations. With a mobile device restaurant POS system, you can serve your customers efficiently. The only things required are printers, payment hardware and a WIFI router for internet connection.
Portability of mobile devices
Portability means that the waiters enter the orders at the table. This eliminates the possibility of forgotten orders. A cloud-based restaurant POS system also provides backup systems in case there is internet outage, plus the system offers an offline solution to continue operating when internet connections are dropped.
Order and payment speed
The ordering and payment speed is high, which means you will be able to serve more customers at one time. Once an order is placed, it goes through various stations such as the head chef, bar or dessert stations with high speed. Payment can be accepted on the device via credit card, cash or debit card.
Ease of changing the menu
Your restaurant sales rely on your ability to update your menu quickly. It doesn’t matter where you are – on the road or overseas – as long as you have an internet connection and the necessary credentials to be able to access the website.
Excellent customer service
Modern POS systems enable you to offer stellar customer service. This includes customizing orders, such as for diners with allergies or food restrictions. Information relating to such conditions is directly accessible on the mobile device and enables you to capture customer profiles.
Modern restaurant POS system functionalities include:
- Inventory management
- Order placement
- Sales reports
- Cost tracking
- Labour management by shift scheduling
- Online ordering
- Loyalty resources for customers
- Payments activity reports
- Menu customization
Modern POS flexibility
A restaurant POS system is also built for adaptability and third-party integration. This allows you to build the system the way you want. There is no doubt that modern point of sale systems have revolutionized the way restaurants are run.