Having a diverse workplace team is a great start, but your work doesn’t end there, you need to foster racial and cultural diversity in your establishment.

To create an inclusive and welcoming work environment, and to avoid infringing on employees’ human rights, make sure your organization is following these best practices:

  • Actively recruit and hire a racially and ethnically diverse staff at all levels of the business
  • Actively recruit culturally and ethnically diverse executives and managers
  • Talk to the racialized people on your staff and ask them what barriers or attitudes they face at work. Examine the working environment and watch for negative portrayals, exclusions, or stereotypes
  • Form a permanent committee who will develop and monitor a plan for promoting inclusion and fighting racism in your workplace
  • Implement anti-racism training for all staff, and use this as part of the hiring process


Develop an equal opportunity statement

Consider developing an equal opportunity statement that reinforces these best practices. Here’s an example of one used by Starbucks Corporation. You may wish to develop something similar for your restaurant or chain:

At Starbucks, we strive to create a culture that values and respects diversity and inclusion. Our goal is to build a diverse workforce, increase competencies, shape a culture of inclusion, and develop a diverse network of suppliers. Our welcoming work environment encourages partners to engage with one another and make Starbucks a place they look forward to working each day.

Starbucks Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.


Promoting racial and cultural diversity in your workplace

Want to know more about creating an inclusive, positive and welcoming work environment?

Check out Restaurants Canada’s Fact Sheet on Racial and Cultural Diversity, part of our series on How to Create a Positive & Inclusive Workplace.

And if you miss our Positive and Inclusive Workplace webinar, you can access the recording here.

Are You Fostering Racial and Cultural Diversity


Beth Pollock is a communications and content marketing expert. Working with Restaurants Canada, she has edited and published two newsletters (RC Insider and BITE); developed the RC Show website; managed social media feeds (Twitter, Facebook, LinkedIn, Instagram); and written press releases, blog stories, operational manuals, and an op-ed for the Globe & Mail. Beth is also a freelance writer who has written for a number of publications about food, travel, and children’s books, and has written over 600 posts on her personal blog, Of Muses and Meringues about recipes and her personal travels. She has published three books for children.