As 2017 wraps up, there is no slowing down for Canadian restaurateurs. The holiday season is already in full swing, and if the latest…
Surviving the Storm of Seasonal Staffing
The holiday season is undoubtedly one of the busiest periods for the hospitality industry. But it is not the only one: Winterlicious, Valentine’s day,…
Simplify Your Application Process to Win at Recruiting
Let’s face it: the days of “free” recruiting solutions for your business are long gone. Sure, free resources are available in some small markets,…
We need a National Labour Strategy
On the one hand, provincial governments are moving to higher and higher percentage increases in minimum wage levels, in an effort to ‘legislate’ prosperity…
Why Pre-Employment Screening Matters
Taking your company’s safety in your own hands Staffing in our industry is always tough. In fact, it’s the number one issue for foodservice…
Hiring the Right People
Hiring the right staff is key to great customer service. While skill and experience are important, personality trumps experience when hiring restaurant employees. You…
Attraction and Retention Strategies to Keep Top Talent
According to the National Restaurant Association, the turnover rate in the hospitality industry is 70%. It costs roughly 100% to 200% of an employee’s…
Containing Restaurant Costs: The Big Three Challenges to Profitability
Restaurants Canada Responds Labour Costs Now the number one concern of restaurant operators across Canada, labour costs are cited as having the biggest single impact…
Eight effective ways to boost sales in the New Year
There are certain times of the year where business is relatively slow, and for some restaurants, the winter months are dreadful. These slowdown periods…