Across Canadian restaurants, labour shortage is a startling reality. Why does this matter? Well, persistent labour shortages put a damper on investment and expansion,…
How to Welcome a Customer With Sight Loss and Their Guide Dog
I love going out to eat at restaurants. Whether it is to enjoy quality time with my husband and children, or to celebrate with…
Creating Inclusive Restaurants Through Sensory Experience Design
Inclusive restaurants are not just places to dine. They are one of the most important places to socialize and spend some quality time with…
Handling Negative Feedback Online: A Quick Guide
How do you feel about customer feedback? The restaurant and hospitality sectors are particularly prone to the power of reviews. Good ones are great…
Starting The Year With A New Style – Napkin Folding 101
An important part of a restaurant success comes from paying special attention to the details. Those small finishing touches can make a big difference like…
All You Need To Know Before Starting To Schedule 2018s Staff
As 2017 wraps up, there is no slowing down for Canadian restaurateurs. The holiday season is already in full swing, and if the latest…
Surviving the Storm of Seasonal Staffing
The holiday season is undoubtedly one of the busiest periods for the hospitality industry. But it is not the only one: Winterlicious, Valentine’s day,…
Why Going Green Could Save Your Business
PUT STEREOTYPES ASIDE For most restaurateurs, the idea of going green usually comes with the preconceived notion of expense. With razor thin division between making…
Why Restaurants Fail and How to Prevent Them
Deciding to own and operate your very own restaurant is an incredibly rewarding business decision to make. Unfortunately, it’s common for fresh restaurateurs to…