Many Torontonians don’t ever venture past what they consider ‘downtown’. Growing up, as a Torontonian who didn’t (and still doesn’t) drive, my parameters were:…
10 Reasons why Restaurants Fail and how to Avoid Them
The restaurant industry is notoriously difficult. Research from Ohio State University showed that that 60 per cent of restaurants fail within their first three…
Diversification for Foodservice: one restaurant, multiple sources of revenue
One of your top employees is seeking a new challenge to rise to? That means Opportunity. You’re sitting on a temporary monetary surplus? Opportunity.…
10 Tips to Save on Gas
Spring arrives with wildly changing temperatures and at least one snowfall when we least expect it. With the unpredictable weather we’ve experienced this year,…
Three Easy Ways Restaurants Can Encourage Repeat Customers
It won’t surprise Canadian restaurant operators to learn that Canadian consumers frequently enjoy taking their meals outside of their homes. In fact, according to…
6 Ways to Attract and Retain Talent from Industry Experts
Across Canadian restaurants, labour shortage is a startling reality. Why does this matter? Well, persistent labour shortages put a damper on investment and expansion,…
How to Welcome a Customer With Sight Loss and Their Guide Dog
I love going out to eat at restaurants. Whether it is to enjoy quality time with my husband and children, or to celebrate with…
Creating Inclusive Restaurants Through Sensory Experience Design
Inclusive restaurants are not just places to dine. They are one of the most important places to socialize and spend some quality time with…
Handling Negative Feedback Online: A Quick Guide
How do you feel about customer feedback? The restaurant and hospitality sectors are particularly prone to the power of reviews. Good ones are great…