One of your top employees is seeking a new challenge to rise to? That means Opportunity. You’re sitting on a temporary monetary surplus? Opportunity.…
Smart Cities, Smarter Restaurants: Future-proof your operations
By 2050, it is estimated that 70 per cent of the world’s population (of 8 billion) will be living in urban neighbourhoods. To accommodate…
Three Easy Ways Restaurants Can Encourage Repeat Customers
It won’t surprise Canadian restaurant operators to learn that Canadian consumers frequently enjoy taking their meals outside of their homes. In fact, according to…
Culinary Tourism 101: The Basics
During your last holiday, or even the last time you went out for dinner, how many of you took pictures of food, markets or…
Everything Canadian restaurateurs need to know about virtual restaurants
What is a virtual restaurant (aka virtual kitchen)? Virtual restaurants take orders through online apps (like Uber Eats, Grubhub, and Skip the Dishes) and…
Why Entering for an Award is Good for you and Your Business
Entering yourself or your business for an award can bring many benefits. While often overlooked, nominating yourself or your business for industry awards can…
Three Tips to Improve Customer Experience with E-Commerce
Digital technologies are transforming almost every industry and impacting the way many businesses operate. The foodservice sector is not immune. Driven primarily by millennials,…
Why Halal Consumers Aren’t Eating at Your Restaurant & Why You Want Them To
We are fortunate to be living in times of unprecedented diversity and inclusiveness. If you own a restaurant, that means your doors are open…
Ten Ways to Write —and Sell— a Great Canadian Menu
For the past 25 years, I’ve been championing Canadian cuisine around the world; first as a chef and now as a consultant, I am…