The North American hospitality industry has witnessed a significant shift in consumer behaviour and values as millennials have come of age. Authenticity, transparency, and…
How to make your restaurant halal-certified and why it matters
Looking up a term on Google can be an effective way to measure its relative importance in society. For instance, fresh off the championship…
Generation Z is here: Are they Millennials 2.0 or a Whole New Breed of Consumer?
So, you thought millennials were adept at shifting the focus squarely on their needs? You ain’t seen nothing yet. The leading-edge young adults of…
Food safety during a flood
Floods can have a devastating impact on your business and community. Here’s what you need to know if your restaurant or foodservice operation is…
10 Tips on how to Cater to Elderly Customers
With our senior citizen population rapidly growing, I want to pass on some tips from my time consulting and working within care-based facilities across…
Smart Cities, Smarter Restaurants: Future-proof your operations
By 2050, it is estimated that 70 per cent of the world’s population (of 8 billion) will be living in urban neighbourhoods. To accommodate…
Three Easy Ways Restaurants Can Encourage Repeat Customers
It won’t surprise Canadian restaurant operators to learn that Canadian consumers frequently enjoy taking their meals outside of their homes. In fact, according to…
Culinary Tourism 101: The Basics
During your last holiday, or even the last time you went out for dinner, how many of you took pictures of food, markets or…
6 Ways to Attract and Retain Talent from Industry Experts
Across Canadian restaurants, labour shortage is a startling reality. Why does this matter? Well, persistent labour shortages put a damper on investment and expansion,…