It won’t surprise Canadian restaurant operators to learn that Canadian consumers frequently enjoy taking their meals outside of their homes. In fact, according to…

It won’t surprise Canadian restaurant operators to learn that Canadian consumers frequently enjoy taking their meals outside of their homes. In fact, according to…
What is a virtual restaurant (aka virtual kitchen)? Virtual restaurants take orders through online apps (like Uber Eats, Grubhub, and Skip the Dishes) and…
We are fortunate to be living in times of unprecedented diversity and inclusiveness. If you own a restaurant, that means your doors are open…
For the past 25 years, I’ve been championing Canadian cuisine around the world; first as a chef and now as a consultant, I am…
Move over, mangosteen! See ya, starfruit! Later, lychee! That’s right, when it comes to fruit flavours in their sweet treats, Canadians prefer things, let’s…
How do you feel about customer feedback? The restaurant and hospitality sectors are particularly prone to the power of reviews. Good ones are great…
Restaurant and dining loyalty rewards programs have come a long way from the one-per-visit punch card days… or have they? According to the recent…
Social currency is a critical part of your value equation, so are you Instagram worthy? Marketers love the phrase, “Value is the price of…
The warmer days are upon us bringing a lot more local customers onto the street in your neighbourhood, and soon summer may bring many…