How to Welcome a Customer With Sight Loss and Their Guide Dog

I love going out to eat at restaurants. Whether it is to enjoy quality time with my husband and children, or to celebrate with friends, it is often the highlight of the evening. But for me, eating at a restaurant is not always as straightforward as it is for other people because I am blind and use a guide dog. If you haven’t seen a guide dog in action, you are missing out! This is a typical scenario: I’m at a restaurant and get up to leave. My guide dog, Alan, has been snoozing under the table, but is now up and alert, ready to guide me. He appears from under the table, ignoring the other patrons and their food, and comes toward me so I can take his harness and leash in my hand. Then you hear the surprise and admiration from the people around me – he was…